. >>> in turkey, snow falls heavily as two women walk down a street in istanbul, and in serbia, dried oak branches are ceremonially burned as part of a holiday tradition. and in germany, a giraffe inspects visitors from his enclosure at the zoo. hot shots, pictures coming in from tharnd world. >> nice giraffe. >> a muziegz is doing more than singing the blues because an airline, get this, mishandled his guitar. jeanne moos shows us how he's fighting back. >> reporter: it's bad enough to lose a bag, but when you see the case of your vintage guitar shredded at the luggage pickup -- >> i let out a couple amazingly creative expletives. >> reporter: dave schneider didn't want to check his baby, red gibson es-35 from 1965. >> i begged, i tried, i told them the value. >> reporter: a little under $10,000, dave says, but delta agents in buffalo insisted he couldn't carry it on as he had always done before. when dave landed in detroit, he took out his phone and shot the guitar being transferred. >> be careful with the guitar if that's possible. >> sure. >> a friendly flight crew member even wen